Returns & Exchanges
At CSB, we want you to love your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure your items are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Option
Select whether you would like a direct exchange for a different size, a store credit with a bonus incentive, or a refund to your original payment method.
- 3.Pack and Label
Print your prepaid shipping label and securely pack your items in their original packaging, ensuring all hangtags remain attached.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your request within 5-7 business days.